Canada Post has processed and cleared the backlog of parcels that accumulated in the postal system during the recent strike, with deliveries now actively flowing through the network. A significant portion of these parcels is expected to reach customers before Christmas.
Post offices across the country remain open, enabling Canadians and small businesses to drop off parcels and letters. Items held at local post offices during the strike will be available for pickup for 15 days starting December 17. To meet holiday demand, Canada Post employees will also deliver packages on weekends in select cities.
As operations stabilize, on-time service guarantees remain suspended. Canadians should expect delivery delays for domestic packages extending into early January 2025. Shipments between urban centres may face delays of two to three days, while packages traveling longer distances could take up to 10 days.
With a nationwide network of processing plants, depots, and post offices, Canada Post anticipates returning to full service levels and normal delivery standards by early January. In rural and remote areas, however, delays may continue into early 2025 as delivery operations stabilize.
Canada Post will be closed on December 25, December 26, and January 1. Post offices will not operate, and there will be no mail collection or delivery on these dates.
Commercial business customers can resume dropping off new volumes at Canada Post plants and depots for processing. Scheduled parcel pickup services have also resumed.
For international mail and parcels, Canada Post is actively clearing accumulated items. Acceptance of new international mail will begin on December 23 as the system works to resume normal operations.
